Tech support should not redirect my call to voicemail automatically after 20 minutes on hold.
I called back repeatedly today (apparently during a peak time) for an hour to talk to someone for PI assistance and could not get through. After about 20 minutes it redirects me to the voicemail. This is unacceptable and appears to be a turn for t...
Be able to output point configuration from a list of tags that is already in Excel
For example, after exporting the stale/bad tag list from SMT, use PI Builder to pull out the instrument tag and location 1-5 information to only edit and check the points on that list. Some times, not all points from a point source is having an is...
In PI Builder, when searching for tags, there is a limited number of attributes available. Add the ability to select the attribute of choice, such as ExDesc. When trying to find a PE tag that uses a function in question, being able to select ExDes...
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