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AVEVA Product Feedback


Status Declined
Categories Notifications
Created by Guest
Created on Aug 20, 2022

Additional PI Notifications "Notify Option" for Reason Code

Add an additional field to the "Notify Option" list in PI Notifications Subscriptions for Reason Code. This enables you to have a triage / supervisor check Event Frames and assign a Reason Code prior to a PI Notification being sent. The receiver of the PI Notification can then action the email / SMS based on the Reason Code provided. Should not resend an email / SMS if the Reason Code is changed multiple times (no spam).
  • ADMIN RESPONSE
    Aug 20, 2022
    Thank you very much for sharing your feedback on the PI Server. After further evaluation, we have decided to decline this item, as we are not planning on implementing it in the near future due to other high priority items across the PI System. Thank you for your feedback, and know that we are listening and reviewing every item that gets submitted!
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  • Guest
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    Aug 20, 2022
    As a process manager I want my execution team to be notified only after an event is assigned a Reason Code. This will enable my execution teams to respond to events based on the corresponding reason, which reduces time taken troubleshooting and ensures that they bring the correct equipment to resolve the issue.