Currently, it is only possible to acknowledge a notification from PI Vision link, or directly from PI System Explorer. For users who are not currently using PI Vision, it will be impossible for them to acknowledge a notification directly from the email and thus will keep escalating.
ADMIN RESPONSE
Aug 20, 2022
We are declining this item as we don't feel it's the right fit with our overall product strategy. Thank you for your feedback, and please continue sharing your thoughts on how we can better serve you.