I know, that notifications are not sent for event frames older than 72 hours, but that 3 days is still too long.
Usually we just want to recalculate Event Frames to have a proper statistic about the past in reports. The notification is used to alert users about current situation. It is very confusing when we are sending out 2 days old messages.
It is even more problematic, if we just recalculate EventFrames. Recalculation means, that the notifications for the same issues are sent out second times.
I understand that these backfilled notifications might be useful sometimes, but it would be very great to have an option to turn them off.
I agree with this wholeheartedly. The current inability to manage the notification portion within the backfill of an event frame analysis leaves room for user error and can, as it did for me today, result in literally hundreds of emails flooding my inbox. Neither myself nor my customers needed to be notified of the open and close of days-old events. I would like to see, at the very least some incremental improvements, such as
-Only notify of still-open events (i.e., wait to send out any notifications and instead first determine if the event frame is closed, instead of the current method of sending out the open notification, then closed notification)
-A flag/message on the backfill dialog letting you know the Notification Rule is running (linked based on the fact that the Notification Rule's trigger is that Analysis)
Include an options to allow the user to chose if notifications should be sent when configuring a manual backfill for event frames.
The description doesn't fit my exact case, but IT pushes regular updates and notifications that shouldn't be sent out (they have already been closed, sometimes weeks or months in the past) are sent out to users near midnight, waking them up to irrelevant events.
Disabling PI Notifications for a single element when event frames are backfilled/recalculated is manageable. However, there are instances when the service is restarted automatically by an update or patch in which this approach is not practical. Duplicate Notifications that result can confusion with users.