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AVEVA Product Feedback


Status Completed
Categories Notifications
Created by Guest
Created on Aug 20, 2022

Ability to make changes to Notification Rules and Analyses without triggering a creation of a new Event Frame.

No description provided
  • ADMIN RESPONSE
    Aug 20, 2022
    Released in PI Server 2017
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  • Guest
    Reply
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    Aug 20, 2022
    Some additional details about the request: Pain Point - If a change is made to an Event Frame Notification Template, the Event Frame closes. - Another Event Frame immediately opens for the still-true notification, and emails go out for all of the re-opened notifications with blank information about the trigger - Some of our notifications do not indicate the trigger attribute in the email for simplicity or readability, and for those notifications people have wasted time on reacting to false alarms - This creates dozens of false, notifications in one moment containing blank triggers. Many of these notifications go to management, so management gets spammed with unnecessary emails - We are in an R&D environment and are constantly updating templates based on feature requests and troubleshooting due to frequent version updates. Request - Do not close event frames for an ongoing notification when changes are made to the Notification’s Event Frame template. - Only close the event frame if a change to a Analysis trigger makes the condition no longer true.
  • Guest
    Reply
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    Aug 20, 2022
    Thank you for your feedback. The upcoming release of PI Server will include an analysis enhancement that will cover this case - the event frames will not be closed due to analysis changes unless there was a closing event or a different event frame template was selected for the analysis.